All your questions about 77hi answered here

To open an account at 77hi, you need an active mobile number and a valid email address. Fill in the registration form with accurate details, create a password, and verify your account. The whole process takes just a few minutes. You must be 21 years of age or older.

No, only one account per person is allowed. Attempting to open multiple accounts may result in both accounts being suspended and all winnings being cancelled. If you have an issue, contact support.

Click the "Forgot Password" option on the login page. A reset link will be sent to your registered email. Once you set a new password, you can log back into 77hi as normal. If you have any trouble, contact us via live chat.

77hi conducts KYC verification for security purposes. You may be asked to upload a photo of your national ID or passport. This verification is required before your first large withdrawal or for transactions above a certain limit. The support team is always ready to help you through the process.

Yes, the 77hi website is fully mobile-friendly. Log into your account from any Android or iOS browser and enjoy all games, betting, and payment features. There is no need to download a separate app.

Deposits from bKash to 77hi are generally instant — in most cases the funds appear in your account within a few seconds to a few minutes. During busy periods it may take up to 15 minutes. If there is an issue, contact live chat with your transaction ID.

The minimum deposit across all payment methods is ৳100. Whether you use bKash, Nagad, Rocket, or bank transfer, you can get started with just ৳100. This was set with Bangladeshi players in mind.

Yes, both Nagad and Rocket are accepted at 77hi. You can also deposit via bank transfer. The minimum deposit amount is the same across all methods — ৳100 — and processing is fast.

Withdrawals at 77hi generally take between 30 minutes and 3 hours. The minimum withdrawal amount is ৳500. If your account verification is complete, the process is faster. Withdrawals to bKash, Nagad, and Rocket are the quickest.

77hi does not typically charge any additional fees on deposits or withdrawals. However, your mobile banking service or bank may apply their own transaction fees. Those are entirely third-party fees. There are no hidden charges from 77hi.

In some cases it may be possible to cancel a withdrawal request while it is still being processed. Contact live chat as quickly as possible before processing begins. Once payment has been sent, it can no longer be cancelled.

To bet on BPL matches at 77hi, go to the cricket section, select the match you want, and choose your bet type — match winner, toss, top batter, or session bet. Enter your stake and confirm. Pre-match bets can be placed until the match starts; live betting is also available.

RTP stands for "Return to Player" — it refers to the percentage of money a game returns to players on average over the long term. For example, a 97% RTP means that on average ৳97 may be returned for every ৳100 wagered. However, this is a long-term average — results in a single session can vary.

Yes, 77hi's live casino games are fully playable on mobile. All games from providers such as Evolution Gaming and Ezugi — including live roulette, blackjack, and baccarat — run smoothly in a mobile browser. A good mobile data connection makes the experience even better.

All games at 77hi operate using certified Random Number Generator (RNG) technology. Games from world-class providers such as Pragmatic Play, PG Soft, JILI, and Spribe are used, and these providers undergo regular third-party audits. Results are completely random and cannot be predetermined by anyone.

Aviator is a crash game developed by Spribe. A plane takes off and a multiplier keeps increasing. You need to cash out before the plane crashes. The longer you wait, the higher the multiplier grows, but the risk increases too. It is a game of skill and timing.

77hi offers a 200% bonus on your first deposit, up to a maximum of ৳20,000. This means if you deposit ৳1,000, you receive an additional ৳2,000 as a bonus. To claim it, open a new account, make your first deposit, and enter the designated promo code if one applies.

A wagering requirement is the condition that sets how many times you must bet the bonus amount before you can withdraw it. The wagering requirement for the 77hi welcome bonus is 15 times. This means if you receive a ৳2,000 bonus, you must place a total of ৳30,000 in bets before withdrawing. Slots and casino games generally contribute 100% toward meeting this requirement.

77hi's VIP program has 5 levels — Bronze, Silver, Gold, Platinum, and Diamond. You progress naturally through the levels by playing regularly. At the Diamond level you receive up to 1.5% weekly cashback. Contact support for more details.

Each week, a set percentage of your net losses is returned to you as cashback based on your VIP level. The weekly cashback rates are 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond. Cashback is added directly to your account.

Most bonuses can be used on slots and casino games. Some bonuses can also be used on cricket or sports betting. However, the terms for specific bonuses may differ. It is a good idea to check the rules for each bonus on the bonus offers page or by asking support.

77hi uses SSL encryption technology to keep all data secure. Your personal information, payment details, and gaming history are completely confidential. Information is not sold to third parties. Read the privacy policy for full details.

77hi is for players who are 21 years of age or older only. Age is verified when an account is opened. Accounts belonging to underage users are closed immediately and all transactions are cancelled. This rule is strictly followed for the protection of minors.

You can activate self-exclusion at any time. Let support know via live chat or email — they will help restrict your account for a set period or permanently. To learn more about responsible gaming, visit our responsible play page.

Yes, 77hi offers the option to set deposit limits as part of responsible gaming. You can set daily, weekly, or monthly deposit limits through your account settings or via support. This makes it possible to play enjoyably while staying within your budget.

77hi's support team is active 24 hours a day, 7 days a week. Get instant help in Bengali via live chat. You can also contact by email — [email protected] — but live chat gets the fastest response.