For Ages 21+

Responsible Gaming at 77hi — Your Safety is Our Priority

77hi believes online gaming should be an enjoyable experience. We are committed to helping you play in a safe, informed, and controlled way.

What Does Responsible Gaming Mean?

Online gaming is a form of entertainment — it should never be a primary source of income or a solution to financial problems. Responsible gaming means knowing your limits, sticking to a budget, and never placing gaming above other responsibilities in your life.

On the 77hi platform, we provide various protective measures to ensure a safe and controlled gaming environment for all our members. If you feel that gaming is getting out of your control, our support tools are built for exactly that.

In line with our responsible gaming policy, 77hi provides services only to persons aged 21 or older. We are firmly committed to keeping underage individuals entirely away from gaming.

Important Warning

Gaming can be addictive. Always keep the following in mind:

Only bet money you can afford to lose.
Never think of gambling as a solution to financial problems.
Do not bet more to try to recover money you have lost.
Do not place gaming above time with your family or your work.
Do not use this site if you are under 21.

Our Protection Tools

77hi gives you the power to control your own gaming experience.

Deposit Control

Deposit Limit

You can set a maximum deposit limit per day, week, or month. Once a limit is set it takes effect immediately. A request to raise a limit takes 7 days to apply, but lowering a limit is instant.

Time Management

Session Time Limit

Set a maximum duration for each gaming session. When the set time runs out, the system will automatically alert you and log you out if needed. Taking long breaks is a sign of a healthy gaming habit.

Self-Exclusion

If you feel you need a short or long break from gaming, use the self-exclusion option. Your account can be temporarily closed for 30 days, 6 months, or 1 year.

Permanent Closure

Account Closure

You can request permanent closure of your 77hi account at any time. Once completed, the account cannot be reopened. Contact our live chat or email for assistance.

Budget Planning

Budget and Loss Limits

Treat your gaming budget as part of your entertainment budget. Set a maximum loss limit for each session, and end the session when you reach it.

Support

24/7 Support

If you have any concerns about gaming, contact our live chat support team, available 24 hours a day in Bengali. Our trained support representatives will help you take the right steps.

Age Verification Policy

77hi is for persons aged 21 or older only. This is not just a rule — it is our firm commitment to protecting underage individuals.

We verify the age of every member at registration. We may request identity verification at any time. If evidence of underage use is found on any account, that account will be closed immediately and deposited funds will not be refunded.

If you have children or teenagers in your household, use parental control software on your devices and make sure they cannot access your account.

Steps to Protect Minors

Never share your account username and password with anyone.
Always log out when you are not using your account.
Keep a password manager or screen lock active on your device.
Do not save gaming apps on devices that children use.
Keep your payment card details secure from others.
If you notice any suspicious login or activity, let us know immediately.

Recognise the Signs of Problem Gaming

If any of the following signs appear in you or someone you know, action should be taken quickly.

Spending more time or money on gaming than you planned.
Tried to stop gaming but could not.
Repeatedly returning to win back money you have lost ("chasing losses").
Neglecting family, friends, or work because of gaming.
Taking on debt or selling assets to cover gaming expenses.

Lying about or hiding your gaming activity.
Feeling anxious, restless, or irritable when you cannot game.
Using gaming to escape everyday problems.
Having to bet increasingly larger amounts to feel the same excitement.
Repeatedly promising to quit gaming but being unable to.

How to Use the Protection Tools

Set your gaming limits in just a few simple steps.

Log In

Responsible Gaming Section

Find the "Responsible Gaming" tab in settings.

Set Your Limits

Choose the deposit limit, session time, or self-exclusion option and set it up as you prefer.

Get Support When Needed

For any issue, contact us via our 24/7 live chat or at [email protected].

Tips for Healthy Gaming Habits

Build Healthy Gaming Habits

Set a fixed budget before you start gaming and stick to it strictly.
Take regular breaks instead of playing for long stretches at a time.
Do not game when you are tired, under stress, or have been drinking.
Do not use gaming as a substitute for social activities, family time, or work.
Remember — the outcome of every game is random and no strategy guarantees a win.
Celebrate a win when it comes, but avoid the temptation to place more bets right away.
Review your gaming spending on a weekly or monthly basis.

Ways to Get Help

If You Are Struggling, Reach Out Now

Gaming problems are nothing to be ashamed of — it is a health issue that can be resolved. If you feel gaming is having a negative impact on your life, do not wait to seek help.

77hi Support:

24/7 live chat support — speak in Bengali.
Email: [email protected]

The 77hi support team will help you set account limits, activate self-exclusion, or close your account, all in complete confidence. No information is shared with third parties.

Frequently Asked Questions

Answers to commonly asked questions about responsible gaming.

Log in to your account and go to Settings > Responsible Gaming. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but a request to raise a limit may take up to 7 days to apply.

Yes. When self-exclusion is activated, any withdrawable balance in your account will be returned to your registered payment method. Contact us via live chat or email for assistance with this process.

No. When the self-exclusion period ends, the account does not reactivate automatically. You will need to contact our support team voluntarily and request reactivation. There is a mandatory reflection period before the account can be reopened.

No. 77hi strictly follows a 21+ age policy. No person under the age of 21 may register or play. If age verification fails, the account will be closed immediately.

Gaming addiction is a recognised mental health condition. Consulting a mental health specialist or counsellor in Bangladesh is the most effective step. Our support team can also help you set limits or close your account — contact us at [email protected] or via live chat.

No. Every 77hi account is personal, and operation by a third party is prohibited. An account belonging to a person under self-exclusion will not be reactivated on the request of a third party.